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FREE FREIGHT SHIPPING
At HoshizakiIceMaker.com, we offer free freight shipping on all ice machines, parts, and accessories. Products are drop shipped directly to your home or business address.
Normal delivery for in-stock items is 3 to 5 business days.
We do not ship to Alaska, Hawaii, or P.O. boxes.
Free freight shipping applies only to addresses within the
continental United States.
FREE LIFT GATE SERVICE
Unlike many competitors, we provide free lift gate service at no additional charge. We understand that most individuals and businesses do not have access to a forklift or truck-height receiving equipment.
Lift gate service helps safely unload your ice machine at your destination.
Need lift gate service?
Please let us know after placing your order.
FREE RESIDENTIAL DELIVERY
We also provide free residential delivery. We have successfully delivered commercial ice machines to residential addresses without charging an additional residential delivery fee.
GENERAL RETURNS
The following terms apply to normal stocked products purchased from HoshizakiIceMaker.com:
- Returns must be requested within 30 days of the delivery date.
- Items must be unused, uninstalled, and in their original packaging.
- Equipment/units must remain on the original pallet.
- All return requests are subject to review and approval.
- The customer is responsible for arranging and paying for return freight.
- All approved returns are subject to a 25% restocking fee.
- B&G does not charge the customer for the original outbound shipping.
- Once the returned product has been received and inspected, any approved refund will be issued to the original method of payment, less the applicable 25% restocking fee.
Important:
All returns require prior approval. Please contact us before
sending any product back.
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